established
2004.
years
present in
42
countries
more than
300
devices on the market
more than
4000+
partner
present at
3
continent
(EU, Asia and South America)
en
Phone: +385 (0) 1 640 1111
General inquiries: info@mrservis.hr
Sales inquiries: prodaja@mrservis.hr
established
2004.
years
present in
42
countries
more than
300
devices on the market
more than
4000+
partner
present at
3
continent
(EU, Asia and South America)
VIVAX service support is recognized among customers as one of the best after-sales support on the market.
Inquiries are answered quickly, and a whole team of people in authorized service centers in the entire region solves all problems in the shortest possible time.
Our strength lies in our sales partners.
Vivax provides its partners with more than 300 consumer electronics devices in 5 main categories: air conditioners, televisions, white goods, small household appliances and smart devices.
We currently work with more than 3,000 partners, and our network is constantly growing.
The VIVAX product development strategy is based on the use of proven and high-quality technological solutions with the application of multiple, strict quality controls throughout the entire production process.
Finished products are finally tested using the latest quality testing methods for durability in extreme conditions to ensure that all VIVAX devices meet the requirements prescribed by European certificates.
In addition to creating devices from the consumer electronics category, we are also dedicated to protecting nature and preserving the environment. We are aware that every product we create has an impact on the environment, so we have taken responsibility to make that impact as small as possible. We work intensively to create products that aim to reduce energy consumption and that can be recycled at the end of their life.
We try to reduce the consumption of water and energy in the production process, and minimize emissions of harmful substances. We also support fair working conditions for all workers in our supply chain, because we believe that sustainability is more than just a concern for the environment – it’s also a concern for people.
At Vivax, we believe in the quality of our products, and your satisfaction is our priority.
That’s why every Vivax device comes with our promise – a guarantee that covers you and provides security in any situation, whether it’s an accidental defect in the material or manufacturing of our devices.
This means that if your Vivax device breaks down or malfunctions due to a defect in material or manufacturing within a certain period of time, we will cover the cost of repairing or replacing the device.
If you notice any defect or malfunction on your Vivax device, simply contact us via our customer service.
Our wide range of products provides a choice that meets all tastes and requirements, regardless of whether you are looking for high-quality televisions, household appliances and air conditioners or perhaps devices intended for a wide consumer base.
Regardless of the product chosen, Vivax always strives to provide the best quality-price ratio, offering exceptional value for your money.
Additionally, in cooperation with our partners, we regularly offer special promotions and discounts to provide our customers with the best offers.
Phone: +385 1 6389 408
Fax: +385 1 3654 929
Email: vivax@msan.hr
Name: M SAN Grupa doo, limited liability company for computer production, trade and import-export
MBS: 080157581
OIB: 34695138237
Headquarters: Dugoselska ulica 5, 10372 Rugvica (Općina Rugvica), Hrvatska
Giro account: Erste & Steiermärkische Bank HR0924020061100061346, PBZ HR3423400091110095165
Entered in the court register: Commercial Court in Zagreb Tt-97/2865-2 MBS:080157581
Share capital: HRK 109,197,700 paid in full
President of the Board: Mrs. Irena Langer-Breznik
President of the Supervisory Board: Mr. Željko Menalo
Board members: Mr. Alen Panić, Mr. Vladimir Brkljača, Mr. Bruno Jozić
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