Out-of-warranty service support

Repair of devices and procurement of spare parts
Professional service technicians and end users can contact the central service center or one of the authorized service points listed in the warranty card to order the following spare parts: external power supply and remote control for a period of at least seven years after the last unit of the model was put on the market.

Professional service technicians can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:
Internal power supply, connectors for connecting external equipment (cable, antenna, USB, DVD and Blue-Ray), capacitors, batteries and accumulators for a period of at least seven years after the last unit of the model was placed on the market.
Professional repairmen for information on the repair and maintenance of the device, they must contact the central service indicated on the warranty card, which will send them the procedure and conditions necessary to access the specified information.

WASHING MACHINES AND WASHER-DRYERS

Repair of devices and procurement of spare parts

Professional service technicians and end users can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• door,
• door hinges and seals
• other seals
• locking assembly
• doors and plastic peripherals such as detergent containers

for a period of at least ten years after placing the last unit of the model on the market.

Professional service technicians can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• motor and motor brushes;
• assembly for transmission between motor and drum;
• pumps;
• shock absorbers and springs;
• washing drum, drum pulley and related ball bearings (separately or in a package);
• heaters and heating elements, including heat pumps (separately or in a package);
• piping and associated equipment, including all hoses, valves, filters and water shut-off systems (separately or bundled);
• printed circuit boards;
• electronic screens;
• manometer with switch;
• thermostats and sensors;
• software and embedded software, including reset software;

for a period of at least ten years after placing the last unit of the model on the market.

Professional service technicians for information on repair and maintenance of the device must contact the central service indicated on the warranty card, which will send them the procedure and conditions necessary to access the specified information.

CLOTHES DRYERS

Repair of devices and procurement of spare parts

Professional service technicians and end users can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• doors, door seals, door handles, door lock assemblies and hinges;
• fiber filters;
• air filters;
• plastic peripheral parts;
• condensation tank;

for a period of at least 10 years after placing the last unit of the model on the market.

Professional service technicians can contact the central service center or one of the authorized service centers listed in the warranty card to order the following spare parts:

• gaskets;
• switches and handles;
• condensation pump;
• motor and motor brushes;
• assembly for transmission between motor and drum;
• fan and fan wheels;
• drums and bearings;
• water pipes and associated equipment, including hoses, valves and filters;
• cables and plugs;
• printed circuit boards;
• electronic screens;
• thermostats and temperature sensors;
• software and embedded software, including reset software;
• shock absorbers and springs;
• heaters and heating elements;
• electrical fuses (separate or connected);
• tension pulley;
• support roller;
• pressure gauge with switch

for a period of at least ten years after placing the last unit of the model on the market.

Professional service technicians for information on repair and maintenance of the device must contact the central service indicated on the warranty card, which will send them the procedure and conditions necessary to access the specified information.

DISH WASHERS

Repair of devices and procurement of spare parts

Professional service technicians and end users can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• door hinges and seals
• other seals
• nozzles
• drain filters
• internal shelves and plastic peripherals such as baskets and lids

for a period of at least ten years after placing the last unit of the model on the market.

Professional service technicians can contact the central service center or one of the authorized service centers listed in the warranty card to order the following spare parts:

• engine,
• circulation and drainage pump,
• heaters and heating elements, including heat pumps (separately or in a package),
• pipes and related equipment, including all hoses, valves, filters and water supply cut-off systems (so-called aquastop),
• structural and internal parts for door assemblies (separately or in a package),
• printed circuit boards,
• electronic screens,
• manometer with switch,
• thermostats and sensors,
• software and embedded software, including reset software;

for a period of at least seven years after placing the last unit of the model on the market.

Professional service technicians for information on repair and maintenance of the device must contact the central service indicated on the warranty card, which will send them the procedure and conditions necessary to access the specified information.

REFRIGERATORS AND FREEZERS

Repair of devices and procurement of spare parts

Professional service technicians and end users can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• doorknobs
• hinges
• drawers and baskets

for a period of at least seven years

• door seals

for a period of at least 10 years after placing the last unit of the model on the market.

Professional service technicians can contact the central service or one of the authorized service centers listed in the warranty card to order the following spare parts:

• thermostats
• temperature sensors
• printed circuit boards and light sources

for a period of at least seven years after placing the last unit of the model on the market.

Professional service technicians for information on repair and maintenance of the device must contact the central service indicated on the warranty card, which will send them the procedure and conditions necessary to access the specified information.